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Checkbox Scheduled Maintenance March 30th and April 1

Checkbox Online (hosted) customers will experience brief disruptions in service this coming Sunday and Tuesday mornings due to scheduled maintenance. From approximately 1am – 2am EDT on Sunday March 30th, Checkbox Online will be unavailable while we upgrade our infrastructure in preparation for the upcoming Checkbox 6.6 patch release. We will be performing the 6.6 […]

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5 Easy Ways to Set Your Survey Tone for Success

Online surveys can be a powerful tool in measuring feedback about your business or brand, especially when well-crafted survey questions are written to pull participants into the process. Think of your survey as a customer engagement journey, and lead them gently through the process with a simple, direct tone that puts them at ease and […]

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Important Notice About Internet Explorer 8 Support

IE 8 Unsupported by Microsoft as of April 2014 As many of you probably know, Windows XP will no longer be supported by Microsoft as of April 8, 2014. By extension, IE 8 will also reach the end of its supported life next month. For more information, please see this message from Microsoft. What Does […]

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12 Tips on How to Conduct Your First Online Survey

Creating your first survey is a daunting task.  Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take some time to complete.  Checkbox has put together its top 12 online survey tips to help you optimize the […]

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Not All Mobile Surveys Are Created Equal

When’s the last time you heard someone say they love zooming in and out of their mobile phone or tablet in order to be able to read an email or online content? Wait, never? Yeah, me either. So why would you choose mobile survey software that forces your survey respondents to do exactly that? Online […]

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Avoiding the Customer Satisfaction Black Hole

Congratulations, you’ve taken the important first step of sending out a customer satisfaction survey to gather feedback on your products and services. You’ve thought out your questions really carefully, branded your survey, sent out survey invitations with reminders, and received some really good responses. Now what? The biggest problem with customer satisfaction surveys doesn’t have […]

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Checkbox 6.5 Released for Server

Checkbox version 6.5 has been released for Checkbox Server and is available to all Server and Enterprise customers with an active support contract. The newest version includes Google authentication, SSL Offloading support, and a number of security and other enhancements. More details can be found at: http://www.checkbox.com/company-news/2014/01/version-6-5-released-for-checkbox-online/. If you would like to reactivate your support contract […]

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Version 6.5 Released for Checkbox Online

Checkbox Survey version 6.5 has been released to all active Checkbox Online (hosted) customers. Server customers will receive access to the version 6.5 patch within 1-2 weeks, once Server testing has been completed. Checkbox 6.5 contains the following features, enhancements and bug fixes:   New Features 1. Google Authentication: Users can now log into the […]

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End of Life Announcement for Checkbox 5.0 – 5.5

Due to several known workflow and security issues with earlier versions of Checkbox 5, we will no longer be supporting versions prior to Checkbox 5.6 as of February 28, 2014. Because of these known issues, we highly recommend that you patch your installation to at least Checkbox 5.6 as soon as possible. Of course, we’d […]

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Mobile Survey Best Practices – Updated

Surveys and forms are increasingly being completed on mobile devices, which is why it’s important to choose a survey provider who can meet your mobile survey needs. Technically, any Checkbox survey can be taken on a mobile device, but the availability of built-in mobile themes and the use of jQuery Mobile technology to detect and […]

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