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12 Tips on How to Conduct Your First Online Survey

Creating your first survey is a daunting task.  Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take some time to complete.  Checkbox has put together its top 12 online survey tips to help you optimize the […]

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Not All Mobile Surveys Are Created Equal

When’s the last time you heard someone say they love zooming in and out of their mobile phone or tablet in order to be able to read an email or online content? Wait, never? Yeah, me either. So why would you choose mobile survey software that forces your survey respondents to do exactly that? Online […]

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Avoiding the Customer Satisfaction Black Hole

Congratulations, you’ve taken the important first step of sending out a customer satisfaction survey to gather feedback on your products and services. You’ve thought out your questions really carefully, branded your survey, sent out survey invitations with reminders, and received some really good responses. Now what? The biggest problem with customer satisfaction surveys doesn’t have […]

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Checkbox 6.5 Released for Server

Checkbox version 6.5 has been released for Checkbox Server and is available to all Server and Enterprise customers with an active support contract. The newest version includes Google authentication, SSL Offloading support, and a number of security and other enhancements. More details can be found at: http://www.checkbox.com/company-news/2014/01/version-6-5-released-for-checkbox-online/. If you would like to reactivate your support contract […]

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Version 6.5 Released for Checkbox Online

Checkbox Survey version 6.5 has been released to all active Checkbox Online (hosted) customers. Server customers will receive access to the version 6.5 patch within 1-2 weeks, once Server testing has been completed. Checkbox 6.5 contains the following features, enhancements and bug fixes:   New Features 1. Google Authentication: Users can now log into the […]

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End of Life Announcement for Checkbox 5.0 – 5.5

Due to several known workflow and security issues with earlier versions of Checkbox 5, we will no longer be supporting versions prior to Checkbox 5.6 as of February 28, 2014. Because of these known issues, we highly recommend that you patch your installation to at least Checkbox 5.6 as soon as possible. Of course, we’d […]

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Mobile Survey Best Practices – Updated

Surveys and forms are increasingly being completed on mobile devices, which is why it’s important to choose a survey provider who can meet your mobile survey needs. Technically, any Checkbox survey can be taken on a mobile device, but the availability of built-in mobile themes and the use of jQuery Mobile technology to detect and […]

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Checkbox 6.4 Released for Server

Checkbox version 6.4 has been released for Checkbox Server and is available to all server customers with an active support contract. The newest version includes a dramatic overhaul to surveys on mobile devices. Checkbox 6.4 is also the first version of Checkbox to fully support IE11*. Please note however that in order to support IE11 […]

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Checkbox Closed December 25th

Checkbox will be closed Wednesday December 25th for Christmas. In addition, customer phone support will be closed Christmas Eve, December 24th. If you need to reach our sales team during this time, please email sales@checkbox.com and someone will get back to you as soon as possible. If you have a support issue during this time, please enter […]

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Checkbox 6.4 Upgrade

Checkbox Online accounts will be upgraded to version 6.4 on the following dates: – Asia and Europe servers Tuesday December 10th starting at 5pm EDT – US servers starting Tuesday December 10th starting at 7am EDT Accounts may experience a connection issue for up to a few minutes while the patch is applied. For information […]

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