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Checkbox 6.6 Released to Server Customers

Checkbox version 6.6 has been released for Checkbox Server and is available to all Server and Enterprise customers with an active support contract. SDK and Developer edition customers should have access to the patch within the next 24 hours. Detailed release notes can be found below. If you would like to reactivate your support contract […]

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Important Notice About the Heartbleed Bug and Checkbox

As many of you have probably read, a new discovery called the Heartbleed Bug has potentially made about 75% of websites insecure by  leaving large amounts of data vulnerable to hackers. The security hole exists on the server side, not in the Checkbox software, so some Checkbox customers may be affected while others are not. […]

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Checkbox Version 6.6 Released to Hosted Customers

Checkbox Survey Online (hosted) customers have been patched to our latest version, Checkbox Survey 6.6. Server customers will receive access to the patch as soon as documentation is complete and should stay tuned to our Announcements forum for more details. Checkbox 6.6 Features (Server Only): Support for Memcached + Elasticache Server Enterprise customers can now […]

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Checkbox Scheduled Maintenance March 30th and April 1

Checkbox Online (hosted) customers will experience brief disruptions in service this coming Sunday and Tuesday mornings due to scheduled maintenance. From approximately 1am – 2am EDT on Sunday March 30th, Checkbox Online will be unavailable while we upgrade our infrastructure in preparation for the upcoming Checkbox 6.6 patch release. We will be performing the 6.6 […]

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5 Easy Ways to Set Your Survey Tone for Success

Online surveys can be a powerful tool in measuring feedback about your business or brand, especially when well-crafted survey questions are written to pull participants into the process. Think of your survey as a customer engagement journey, and lead them gently through the process with a simple, direct tone that puts them at ease and […]

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Important Notice About Internet Explorer 8 Support

IE 8 Unsupported by Microsoft as of April 2014 As many of you probably know, Windows XP will no longer be supported by Microsoft as of April 8, 2014. By extension, IE 8 will also reach the end of its supported life next month. For more information, please see this message from Microsoft. What Does […]

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12 Tips on How to Conduct Your First Online Survey

Creating your first survey is a daunting task.  Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take some time to complete.  Checkbox has put together its top 12 online survey tips to help you optimize the […]

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Not All Mobile Surveys Are Created Equal

When’s the last time you heard someone say they love zooming in and out of their mobile phone or tablet in order to be able to read an email or online content? Wait, never? Yeah, me either. So why would you choose mobile survey software that forces your survey respondents to do exactly that? Online […]

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Avoiding the Customer Satisfaction Black Hole

Congratulations, you’ve taken the important first step of sending out a customer satisfaction survey to gather feedback on your products and services. You’ve thought out your questions really carefully, branded your survey, sent out survey invitations with reminders, and received some really good responses. Now what? The biggest problem with customer satisfaction surveys doesn’t have […]

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Checkbox 6.5 Released for Server

Checkbox version 6.5 has been released for Checkbox Server and is available to all Server and Enterprise customers with an active support contract. The newest version includes Google authentication, SSL Offloading support, and a number of security and other enhancements. More details can be found at: http://www.checkbox.com/company-news/2014/01/version-6-5-released-for-checkbox-online/. If you would like to reactivate your support contract […]

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