Checkbox Support Blog
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Checkbox Maintenance May 17th 12am – 1am EDT
Posted on May 16, 2012 | 1 CommentCheckbox will be performing maintenance on its servers to address some time-out issues tomorrow morning at 12am EST (5/17/2012). The maintenance may take anywhere from 30 minutes to an hour.... -
New Best Practice Guide: Editing Live Surveys
Posted on May 3, 2012 | No CommentsA new user guide has been added to the Checkbox Documentation page! This best practice guide offers helpful rules and recommendations to follow when modifying active surveys or surveys that... -
How to Set Up Email Alerts (Video)
Posted on April 23, 2012 | No CommentsA new training video has been added to the Checkbox support page. This how-to video walks survey creators though the process of adding and configuring Email Alert and Email Response... -
4 New User Permissions ‘How-To’ Guides Posted
Posted on March 21, 2012 | 3 CommentsOur support team recently added four new permissions-focused “How-To” guides to the documentation section of our Checkbox Support page. Each guide provides an example of a common permissions/security configuration, such... -
How To Add a Survey Administrator to the “Everyone Group” (Video)
Posted on February 23, 2012 | No CommentsThis Checkbox 5 video demonstrates how a System Administrator would grant a Survey Administrator permission to add Checkbox users to the Access Control List (ACL) of a survey. To allow... -
How to Apply Multi-Language Options (Video)
Posted on February 21, 2012 | No CommentsCheckbox Survey provides an out-of-the-box solution for organizations that maintain a global presence or need to collect data from respondents who do not share a common language. The following Checkbox... -
Checkbox Survey Closed on Monday February 20th
Posted on February 17, 2012 | No CommentsCheckbox Survey Solutions will be closed on Monday, February 20th in observance of Presidents’ Day. If you have a customer support inquiry during this time, please submit a support ticket and we will... -
Checkbox Support Back Up!
Posted on February 15, 2012 | No CommentsCheckbox Survey’s online support system is back up! We would like to thank all of our customers for bearing with us today, while we sorted out the issue with our... -
Checkbox Support Down Temporarily
Posted on February 15, 2012 | No CommentsOur online support system is temporarily down. We are currently working with our vendor to resolve the issue as quickly as possible. In the meantime, please call 617-715-9600 with any... -
Setting Survey/Folder Access Permissions (Video)
Posted on November 21, 2011 | No CommentsFlexible survey security is one aspect of Checkbox that has remained relatively unchanged across versions. Our Checkbox customers, especially those with several users, like having the ability to control exactly...
