Susan,
I apologize for the late reply, and maybe you've already gotten answers to your questions, but to answer your questions...
1. Icons can be changed easily. It's simply a matter of replacing graphics files used by Checkbox with your own files.
2. Making the menu vertical would only be possible with the developer's kit and would require programming knowledge.
3. The software supports a Captcha item that does not let a respondent proceed with a survey unless the code is entered correctly.
4. Response limit can be configured on a per survey basis, though there is no per-day/month/etc. limit. Limits can be placed on total number of responses to the survey for all respondents, limits for number of responses per individual respondent or both.
5. Yes, this is easily accomplished using survey Style Templates.
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