Finish button not displayed in Internet Explorer!

[BonnieHellevig]

Here's a doozy:

We upgraded to CheckBox last week.

Now we have some surveys in which the "Finish" button is not visible when using Internet Explorer, but it is visible using FireFox. (This is a PC).

Does anyone know why this is happening and what we can do about it?

Some surveys DO show the Finish button in IE, but some do not.

HELP!

Bonnie Hellevig

[pwiesner]

Does the finish button not show up at all or is it displayed on the right hand side of the screen? You may need to scroll to the right in order to see it.

Also it would be beneficial if you included the version numbers of the browsers you are using.

[pwiesner]

One of the members of the support team has informed me that one of your coworker has already opened a ticket for this issue.

We will be addressing this issue in the open ticket as it may be come difficult to manage the same question in two different places. I will add you to the ticket so that you will be sent future correspondences.

[BonnieHellevig]

Thank you very much. You are right in that the Finish button is all the way to the right in the IE window. This is IE 6.0.2900....

Thank you also for including me on the support ticket email list.

Bonnie

[BonnieHellevig]

This is now fixed and I wanted to post the findings.

Turns out that there was text that appeared below the Finish button, and this text included an HTML table. Some part of that table was set to be aligned right. This caused the button in IE to also be aligned right.

The solution was to remove the table code from the text and just have plain normal text.

Note that this survey was created long ago in Ultimate Survey and has not been changed. After the upgrade to CheckBox, that is when this behavior appeared.

It is fixed now.