Alias information not displaying in Admin

[durban]

I am having a problem.

Im not sure when this started happening, but at least since we upgraded from 4.2 to 4.3. Alias' are not showing up in admin. I looked in the DB, and the values are there, and i can save new ones. They simply do not show up in the fields in admin.

Please advise ASAP...

thanks in advance

[pwiesner]

Are there specific pages you are experiencing this problem on? It is unclear to me which page/pages you are referring to when you say "the admin".

[durban]

Let me reword...Everywhere within the checkbox application itself (not counting the DB) that an alias should be displayed, it is not.

[pwiesner]

This is not an issue we have seen before. I would suggest contacting the support team. You can do so by submitting an online ticket in the customer area of our website or by phone 1-617-715-9600.