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  1. #1
    travis.johnson Guest

    Default Survey title cached issue?

    I made a (very simple) survey to test/qa another issue. I copied this, which created "[surveyname] Copy 2". While editing these, it appeared that the system renamed the original, and the new survey with the original name was actually the copy. Not a huge problem, but not intuitive.

    Then, I tried renaming the "Copy 2", which appeared to be fine... however.

    Looking at the list of available surveys, I see two with the same exact name. But if I log into the survey manager page, I see them named differently. I edit the name, save changes, refresh the browser... and they're still listed with the same exact name.

    I cleared my cache. Used IE (which wouldnt have had it cached as I was using Firefox). Disabled all caching in Firefox (to force a new version). All yield the same results.

    I query the DB with...
    Code:
    select * from dbo.ckbx_TemplatesAndFoldersView
    where itemname like 'test user group edits%'
    ...and it returns two separate records with the preceding text that matches, and then one followed by " 2" as I edited it.

    I suspect that there is some caching on the server side that is causing this behavior. I had a similiar issue just prior in which the description for a survey seemed to be being displayed rather than the title (but wasnt as concerned with that issue initially).

    I've restarted IIS twice now, and checked all available logs... still kind find out how to resolve this.

    Anyone else experienced this? Have any ideas of where to start looking? Our support expired and I'm reluctant to renew it for a buggy app (and for something like this).
    Last edited by travis.johnson; 03-21-2008 at 03:01 PM.

  2. #2
    ncushing is offline Administrator
    Join Date
    Mar 2007
    Location
    Prezza Technologies
    Posts
    207

    Default

    Travis,

    It seems that the issue is that the Available Surveys page uses the localizable survey title, which is configured through the "Styles" link of the survey editor whereas the Survey Manager uses the non-localized name configured through the "Properties" link of the Survey Editor.

  3. #3
    pwiesner is offline Administrator
    Join Date
    Mar 2007
    Posts
    382

    Default

    It would be beneficial if you include which version of Checkbox you are using, the version number should be listed at the bottom of the page.

    Quote Originally Posted by travis.johnson View Post
    I made a (very simple) survey to test/qa another issue. I copied this, which created "[surveyname] Copy 2". While editing these, it appeared that the system renamed the original, and the new survey with the original name was actually the copy. Not a huge problem, but not intuitive.
    Can you please explain how you determined that the original version of the survey had its name changed? I looked over the code and tested it locally and do not see the behavior you describe.

  4. #4
    travis.johnson Guest

    Default

    sorry it took a bit to get back, forgot password initially and got locked out

    ncushing - that was it, thanks!
    pwiesner - i'm leaving shortly... i'll look into it monday

    Version is 4.4.0.5

  5. #5
    pwiesner is offline Administrator
    Join Date
    Mar 2007
    Posts
    382

    Default

    I tested copy this morning version 4.4.0.5 and do not see the behavior you described; the original survey is unaltered by the process.

    A copied survey should be identical to the original in all ways except the following:

    1 - They can not have the same name. The copies name is typically along the lines of Survey Name Copy x.

    2 - The copy will have its own unique id.


    Before copying my survey I observed its unique id; you can find the unique id on the "Test Survey" page, it is the 32 digit string in the test link after ?s=. After copying I confirmed that the original surveys unique id was unchanged and that the copy had its own unique id.

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