Hard Returns in multi-line text boxes

[BonnieHellevig]

Hello,
I have noticed that hard returns in ml text boxes are displayed properly in several instances, but seem invisible in other instance.

They are visible when a user first types them, in the email of responses after submission, in the "View responses" available to the survey administrator.

However, they are not in effect when viewing the raw data in the ResponseAnswers table, nor in a report of Response Details, nor in the exported csv file of results.

Why is this? I want to capture the hard return and it must be there. How can I get this???

Thanks very much,
Bonnie

[ncushing]

Bonnie,

The hard returns should be present in the database table, though the query tool used may be filtering them out or not displaying them correctly.

When viewing HTML responses, they are not visible because a carriage return has no meaning in HTML, which uses a special break code or block elements to vertically separate elements.

Finally, the breaks are stripped from CSV because they cause problems in export, since many software packages that read the CSV files treat new lines as indicating a new data row, even when the data is properly quote-delimited.

-Noah