Problem with preview

[bene]

I just upgraded from 4.4 to 4.5 and I'm having a problem with preview. There is no option to close the preview to make the survey editor active again. The survey editor is grayed out (background) when doing the preview - the only way to get back is close the explorer tab then navigate back to the page you are editing - this is very frustrating.

[beachbumboy]

I have seen this too. It is because the CSS is doing some funky 'work out the window size' incorrectly. Basically the X to close the window is above the top of the screen. I have found if you go to full screen mode (F11 in Internet Explorer) the CSS code works better and you can see the X and hence close the window.

Hope that helps.

...find my happy place... find my happy place...find my happy place...I love v4.5

[pwiesner]

It would be beneficial to know what browser you are using. As a potential work around hitting the escape key may close the window, I say may because it is dependent on your browser.

[bene]

beachbumboy,
thanks a lot - that worked.

[pwiesner]

Additionally I would appreciate it if you could let me know what resolution your display is configured to use.

[bene]

pwiesner,
I'm using IE7 - your tip works only if you don't navigate the page in preview mode, once you start navigating the page, you can't use the escape key anymore. My display resoluiton is 1440 x 900. I did not have this problem with v4.4xx - it worked pretty good in the older version.

[beachbumboy]

I run at 1680x1050

[ncushing]

I just wanted to update this thread to let any interested parties know that we'll be releasing a patch in the next week or two that will add a close button to the content area of the preview window. We've also reduced the initial size of the window somewhat.