Are you editing the report or running the report? For performance reasons Checkbox can be configured to display sample data in the report editor.
Does your report have any filters applied?
...answers when you need them
Greetings,
We're using v4.4.1.14. I have a survey author who has a survey with over 680 responses. Yet, when we generate a report it only shows 13 responses. Any ideas?
Are you editing the report or running the report? For performance reasons Checkbox can be configured to display sample data in the report editor.
Does your report have any filters applied?
This sounds like an issue that will be best handled by the support team. You can either open an online support ticket by logging into the customer area (Checkbox - Login To Customer Area) of our website or you can can contact the support team by phone at +1 617-715-9600.