Survey admin/owner can't delete responses

[af64]

We just upgraded to 4.6.4.7 and now one of my users can't edit or delete responses to one of her surveys. She can on another, however. Any idea what might cause that? I've checked her permissions and they appear to be correct.

[pwiesner]

This is not an issue I have seen before. Depending on what version of the product you patched from your issue may be caused by the addition of folders to the report management page. I would review the following blog post to see if it addresses your issue: Changes to Report Security in Checkbox 4.6 ?ö¼?òù Checkbox Survey News - CHECKBOX by Prrezza Technologies

If you are still experiencing a problem I would suggest contacting the support team. You can either open an online ticket (Checkbox - Login To Customer Area) or contact them by phone at +1 617-715-9600.

[af64]

Thanks. This is not a folder issue. I just went to view exactly what the user sees and the problem is not quite what I thought it was. When she goes to view responses she see the options to edit (icon) and delete (checkbox). Normally when you don't have sufficient permissions to edit or delete those two columns simply do not appear. In this case the option appear but do not function properly. The trash can icons that normally appear at the bottom of the page are not there. There should be 3 (delete all , delete test, delete selected). But she only has one (delete test). The edit icon appears to do nothing.
I'll put in a ticket and post back once I know what's going on.