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07-14-2010 05:38 PM #1
Junior Member
- Join Date
- Oct 2008
- Posts
- 11
Email Response - empty fields now populating
We recently upgraded to 4.6
The email response item now populates unanswered fields with "Not Answered" as the default when the field is empty.
We did not get these empty fields in the email response in earlier versions. Is there a way to exclude the empty fields from the email responses? We are working with quite an extensive survey with multiple complex branching and conditionings. Our respondents receive copies of their own survey response and seeing all those "Not Answered" fields are causing unnecessary alarm. Thanks.
Example of email response:
Survey name
----------------------------
Username: AnonymousRespondent
Numeric Response ID: 102568
Response GUID: 5e19283a-e387-419c-a123-53eddbd0ac1d
Survey Start Date: Wednesday, June 23, 2010 9:23:16 AM Survey Completed Date: Wednesday, June 23, 2010 9:27:40 AM
Page 1
1) Last Name:
Smith
2) Middle:
Not Answered
3) First Name:
John
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08-30-2010 04:46 PM #2
Administrator
- Join Date
- Mar 2007
- Location
- Prezza Technologies
- Posts
- 227
Challie,
You can disable this behavior by editing the XSLT files that are used to generate response emails. These files are located in the Forms/xsl folder of your Checkbox installation. In each of the files listed below, remove or comment out the following xml element:
<xsl:value-ofselect="$noAnswerText" />
Files to Update
AnswerableItemToHtml.xslt
AnswerableItemToText.xslt
HiddenToHtml.xslt
HiddenToText.xslt


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