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Blank pages sporadically returned

Symptom:
Ultimate Survey Enterprise survey software occasionally returns blank pages. Viewing the source code for the page (through Internet Explorer) shows the following:

<BODY><ASP_SMARTNAV_RDIR
url=""></ASP_SMARTNAV_RDIR></BODY>

Cause:
The ASP.NET client files for version 1.1 of the .NET Framework are missing. These files are found in the following place on the root of a .NET enabled web site: "/aspnet_client/system_web/1_1_4322".

A folder in the name of 1_0_xxx is for the 1.0 version of the Framework and is not compatible with Ultimate Survey Enterprise.

Remedy:
There are two options to repair the installation:

1. Copy the ASPNET_CLIENT folder from another IIS web site on the local or another machine.

-OR-

2. (Recommended) Run aspnet_regiis.exe -c on the server. This will repair the client files for each IIS site directory. To run this:

a) Open a command window on the server by going to Start->Run and then entering "cmd"

b) Type "cd C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322" and press enter

c) Type the command "aspnet_regiis.exe -c" and press enter. Once this command has finished running your sites will be repaired.

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