KnowledgeBase

Could not load type UltimateSurvey.Global

Symptom:
When trying to launch Ultimate Survey Enterprise survey software via Internet Explorer, an error is thrown that looks similar to the following:

Server Error in '/UltimateSurvey' Application.
-----------------------------------------------------------
Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Could not load type 'UltimateSurvey.Global'.

Source Error:

Line 1: <%@ Application Codebehind="Global.asax.cs" Inherits="UltimateSurvey.Global"
%></span>


Cause:
The Ultimate Survey DLLs are missing from your web site's UltimateSurvey/bin directory.

Resolution:
Download the Ultimate Survey zip file from the Prezza Technologies Customer Area. Copy the DLLs to your web server and verify that they are in the UltimateSurvey/bin directory.

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