Customer Touch
Customer Satisfaction Surveys
Stay in touch with the leading Customer Post-Purchase Survey Package
Businesses live and die by the opinions of their customers. To compete in today’s tight global economy, it’s critical to keep the customers you do have satisfied and connected. Your customers want to know that their opinions are heard, validated, and acted upon. Checkbox Customer Touch, the leading online post-purchase survey package, can help you capture and respond to invaluable customer feedback on demand.
Time is always of the essence wherever customer feedback is concerned
Checkbox Customer Touch allows you to act and react quickly to customer feedback by utilizing our pre-built survey templates, which can be customized and branded with your company’s colors and logo. Easily schedule and send personalized email invitations to your customers or take advantage of our optional third-party survey administration service. Either way, your customers will receive professional, simple to understand post-purchase surveys in a timely manner and you will receive the feedback you need to make better decisions. We’ll give you the insight to succeed – the rest is up to you.
Key Benefits:
- Packaged post-purchase survey templates get you up and running quickly.
- Survey design & creation assistance.
- Administer surveys and gather real-time data online, any time.
- Brand and customize surveys with your company’s logo, colors, and slogans.
- Personalize your survey email invitations to optimize customer response rates.
- Choose to let us administer your survey for complete customer confidence.
- Logic features allow customers to receive surveys relevant to their experiences.
- Easily analyze feedback using our standard or customizable reports and charts.
- Make the most of your data with our optional Action Planning services.