Contact Customer Support

Phone Support

Checkbox Server customers and Checkbox Online Professional and Enterprise level customers may reach Checkbox phone support at +1 617-715-9600. Please have your support contract number or Checkbox Online account URL handy.

Our office hours are
Monday – Friday, 9:00AM – 5:00PM Eastern

Please consult our support policies before contacting support.

Enter a Support Ticket

Enter your Checkbox Support user name and password below to download products and licenses, and to access Checkbox Customer Support. If this is your first time logging in , please refer to the email you received when you purchased Checkbox Survey.

Checkbox Online customers should access their Checkbox account to create and administer surveys by clicking here.

If you need assistance accessing your Checkbox Online account, please call +1-617-715-9600.