We periodically make changes to our supported versions and hardware in order to provide you with the best level of support and performance that we can offer.
As of July 1, 2021, we will no longer be providing support for Checkbox Version 6 (including 6.0 – 2018Q2).
These changes are being made in an effort to advance the Checkbox application, as well as support the technologies and configurations that are most widely used and accepted.
December 6, 2020 is the deadline for hosted accounts to upgrade to version 7, which was released in May 2019. All accounts that have not previously upgraded or contacted us to defer their upgrade date will be automatically upgraded on December
You’ve designed your survey and you’re ready to share it with your respondents. But how do you break through today’s information overload and convert those potential respondents into completed responses? This best practice guide offers several tips on how to optimize your surveys and invitations to ensure they get noticed so you can maximize your survey response rate.
1. Avoid Spam Filters
Dear valued customers
First and foremost, we hope that you, your teams and your families have been staying well. We extend our best wishes to all of our customers, but especially to the essential employees of our healthcare and government clients.
These last weeks have certainly been an adjustment for us, as they surely have been for you. All of our employees have transitioned to working from home. Our offices are closed and will remain so until state and local officials i
Checkbox is pleased to expand its global survey hosting options with the addition of a hosting location in London, UK. Checkbox customers can now choose to host their surveys and data securely in the US, Canada, EU, UK or Australia. All data is hosted via Amazon AWS, which provides best-in-class
Checkbox will be closed November 28 & 29 in observance of Thanksgiving. In
addition, phone support will be closed starting at 12pm EST on November 27 in
order to allow our employees to travel to be with their families.
If you need to reach our sales team during this time, please email sales@checkbox.com and
someone will get back to you as soon as possible.
If you have a support issue during this time, please enter a support ti
Checkbox will be closed Monday October 14 in observance of Columbus Day.
If you need to reach our sales team during this time, please email your account manager or sales@checkbox.com and someone will get back to you as soon as possible.
If you have a support issue during this time, please enter a support ticket by:
Checkbox is pleased to expand its global survey hosting options with the addition of a hosting location in Sydney, Australia. Checkbox customers can now choose to host their surveys and data securely in the US, Canada, Europe (EU) or Australia. All data is hosted via Amazon AWS, which provides best-in-class
Checkbox will be closed September 2 in observance of Labor Day.
If you need to reach our sales team during this time, please email your account manager or sales@checkbox.com and someone will get back to you as soon as possible.
If you have a support issue during this time, please enter a support ticket by: