Update: Database maintenance on May 18 has been completed.
On Saturday May 18, we will be performing some necessary database maintenance between 6am and 8am EDT. This will affect hosted customers on the US server and will result in some downtime for each hosted account during that time.
The database upgrade should result in better performance/faster load times for the Checkbox admin interface and survey taking interface.
**Please carefully read all information below regarding the release of our latest version, Checkbox 7. If you have any questions, please contact your account manager or customer support.**
Hosted Customers: System Administrators of Checkbox hosted accounts will be receiving information about the upgrade schedule. Checkbox hosted customers will have a chance to demo a trial v
Checkbox will be closed November 22 & 23 in observance of Thanksgiving. In addition, phone support will be closed starting at 12pm EST on November 21 in order to allow our employees to travel to be with their families.
If you need to reach our sales team during this time, please email sales@checkbox.com and someone will get back to you as soon as possible.
If you have a support issue during this time, please enter a support ticke
We are pleased to announce that the Checkbox 7 REST API is ready for testing. The new API will be released alongside Checkbox 7 this December. This more robust and powerful REST API will replace the WCF Web Services API that is currently available with Checkbox 6.
Why the switch?
We are getting super excited to unveil our latest major version, Checkbox 7, in just a couple short months. We’ve been working really hard for the past 10 months to develop a version that’s easier to use, faster, and more secure. Checkbox 7 will be our biggest release in the last decade and will feature:
Checkbox will be closed September 3 in observance of Labor Day.
If you need to reach our sales team during this time, please email your account manager or sales@checkbox.com and someone will get back to you as soon as possible.
If you have a support issue during this time, please enter a support ticket by:
Checkbox has updated its Privacy Policy as of May 25, 2018, primarily in response to the General Data Protection Regulation (GDPR), which is also effective May 25, 2018. Please review our updated Privacy Policy. Continued use of the Checkbox Survey Software constitutes your acceptance of this Privacy Policy.
Checkbox Survey version 2018 Q2, has been released to Checkbox hosted customers in our US data center. Hosted customers in Canada and Europe will receive the update shortly. On-premises customers with an active support contract will have access to the new version next week, barring any major issues.
Highlights of version 2018Q2 include:
We have revised our Privacy Policy as of April 9, 2018. Please review our updated privacy policy.
We have also released information on our planned compliance with the General Data Protection Regulation (GDPR). If you reside in the EU or are collecting data from anyone residing in the EU, please review our
In light of the recent chatter and media coverage surrounding data and application security, we wanted to remind you of some important steps you can take to ensure that your Checkbox account and data are secure. When using Checkbox, please make sure that you: