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Using Reports to Get the Most from Your Survey Data

Getting the most value out of your survey results means being able to report intelligently on the responses you have collected. Yet reporting on survey data in a meaningful way across business units and with stakeholders internally and externally can be challenging. Whether you are looking to speed survey-reporting tasks or need more insights into […]

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Sensitive Survey Data? Protect What You Share.

Secure survey sharing for improved team collaboration. There’s a lot of business intelligence to be gathered through survey data. In fact, surveying your internal and external customers is a smart way to keep your business growing in a profitable and productive direction. Yet not all survey software gives you the control you need to collect […]

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Checkbox Version 2015 Q1 Released

Checkbox version 2015 Q1 has been released to both Checkbox Online (hosted) and Server (installed) customers. Below is a summary of the features, enhancements and bug fixes available in 2015 Q1: New Features: System Admins can now set up multiple company profiles for email invitation footers in the System Settings. This will allow organizations with […]

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Don’t just survey, survey with style!

Using font, color and design for better survey results Who says online surveys have to be blasé and bland? With the right online survey software tools, you can customize every square inch of your survey to keep respondents engaged to the very last check box. Design elements can make your surveys attractive, enticing and can […]

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FAQ: Why do I need to include an opt-out link & address in my survey invitation?

One of the most common questions we receive from customers is “Why is there an Unsubscribe link and mailing address in my survey invitation footer and how do I get rid of it?” The short answer is that this information is required by CAN-SPAM regulations, so we unfortunately can’t remove it for you. Continue reading […]

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Phone Support Closed Jan 27-28 Due to Blizzard

Due to the record amount of snow expected in Boston over the next couple of days and to ensure the safety of our employees, Checkbox offices will be closed Tuesday January 27th and Wednesday January 28th. Phone support will be closed during this time, but we will do our best to answer online support tickets […]

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5 Easy Ways to Improve Email Deliverability

A recent Experian Data Quality study reveals that 66 percent of companies have experienced email deliverability issues in the past 12 months. According to the report, email deliverability issues can disrupt customer communications, impact customer service and hurt your brand. Among the biggest contributors to email deliverability issues: poor sender reputation. It turns out that […]

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Guide to Editing Live Surveys

The following guide is also located in our Documentation section, but we’ve had a few questions come up lately about editing live surveys, so we figured it was time to post a refresher. If you are thinking about making edits to your survey while collecting responses, please review the guide below and contact us if […]

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Checkbox Holiday Hours

Checkbox will be closed December 25th for Christmas and January 1st for New Year’s. In addition, we will be closing at 12pm EST on December 24th and December 31st in order to give our employees more time to enjoy the holiday with family. If you have a support issue during this time, please enter a support […]

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Reminder: Checkbox 5.6 End of Life December 31

Checkbox will be retiring support for Checkbox Survey version 5.6 as of December 31, 2014. We strongly recommend that you update your application to our latest version in advance of this date in order to beat the rush for support at year-end. After December 31st, if you encounter any issues with version 5.6 (or any […]

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