Online surveys can be a fast, easy way to collect much-needed intelligence from your customers and prospects. For most companies, it’s a simple solution: create an online survey and distribute it to a target group. That is, unless yours is a financial services firm or a healthcare organization that has strict mandates for secure data handling and information sharing. For companies like these, which deal with PCI, HIPAA, SOX, PCI or GLBA, only the most secure online survey
As a manager or department head, you spend your average workday mired in industry-specific language. To the outsider, this terminology may seem confusing, but for you and your coworkers, it’s just another means of expression. Unfortunately, this way of thinking can be toxic in the onl
Along with using your house and rented email lists, social media can be a powerful tool for reaching deep into untapped prospect territory, if you are careful to take the right social survey approach to overcome objections and drive interaction.
Query Facebook Fans
Did you know that Checkbox allows you to automatically update users’ custom profile properties with survey answers? For instance, you could collect information such as name and email address in your online survey, then automatically send that information to the user’s profile.
Online surveys can be a powerful tool in measuring feedback about your business or brand, especially when well-crafted survey questions are written to pull participants into the process. Think of your survey as a customer engagement journey, and lead them gently through the process with a simple, direct tone that puts them at ease and keeps them moving easily from one question to the next.
Creating your first survey is a daunting task. Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take some time to complete. Checkbox has put together its top 12 online survey tips to help you optimize the quantity and quality of your responses:
1. What is the survey’s purpose?
When’s the last time you heard someone say they love zooming in and out of their mobile phone or tablet in order to be able to read an email or online content? Wait, never? Yeah, me either. So why would you choose mobile survey software that forces your survey respondents to do exactly that?
Online survey tool providers spend so much time talking about how their sur
Congratulations, you’ve taken the important first step of sending out a customer satisfaction survey to gather feedback on your products and services. You’ve thought out your questions really carefully, branded your survey, sent out survey invitations with reminders, and received some really good re
Surveys and forms are increasingly being completed on mobile devices, which is why it’s important to choose a survey provider who can meet your mobile survey needs.
Technically, any Checkbox survey can be taken on a mobile device, but the availability of built-in mobile themes and the use of jQuery Mobile technology to detect and auto-scale surveys for mobile devices and browsers will allow you to create surveys and forms that are truly optimized for phones and tablets.