Checkbox Survey offers a number of ways to share surveys, the most powerful of which is our Email Invitation feature. Checkbox Email Invitations allow you to customize and personalize email messages to potential survey respondents, greatly increasing your survey’s response rate. The Email Invitation Manager has a number of time-saving features, such as email scheduling, recipient status details, email reminders, and the ability to add to existing recipient lists, designed […]
New Checkbox users often come from the paper survey world and can’t wait to start transferring their word processor-based (i.e. Microsoft Word) surveys to a shiny new online survey tool. One of the most common mistakes we see these new customers make is not converting their survey content to plain text when copying and pasting it into Checkbox.
Plain text is basically text that has been stripped of formatting (font […]
eport Viewers do not have access to all reports within a Checkbox account by default. The Report Viewer user role designation means that the user has the ability to view one or more reports if a System Administrator gives them permission to do so by adding that user to the report's Access Control List (ACL).
Watch the Checkbox 5 video […]
Our support team recently received a training question about how to build a custom report from scratch, as opposed to generating one automatically using the Report Wizard. If any of our other Checkbox users are curious about custom reports, use the simple steps below to get started. And remember, Checkbox offers unlimited reports per survey. Build as many custom reports as you feel you need […]
Our support team just cranked out three new training videos for our support page. These videos cover some of our advanced features, such as skip logic and event triggers. You can expect more where these came from next week, so stay tuned for more Checkbox knowledge:
A new user guide has been added to the Checkbox Documentation page! This best practice guide offers helpful rules and recommendations to follow when modifying active surveys or surveys that have completed responses. The two most important suggestions survey editors should take away from this guide are:
1. DO NOT modify survey items while a survey is live and collecting responses.
2. DO protect active surveys by Locking the […]
A new training video has been added to the Checkbox support page. This how-to video walks survey creators though the process of adding and configuring Email Alert and Email Response items on the Completion Events page of a survey.
This Checkbox 5 video demonstrates how a System Administrator would grant a Survey Administrator permission to add Checkbox users to the Access Control List (ACL) of a survey. To allow access, the System Administrator must include the Survey Administrator on the “Everyone Group” within the Users Manager.