One of the most common questions we receive from customers is “Why is there an Unsubscribe link and mailing address in my survey invitation footer and how do I get rid of it?”
A recent Experian Data Quality study reveals that 66 percent of companies have experienced email deliverability issues in the past 1
Checkbox Survey offers a number of ways to share surveys, the most powerful of which is our Email Invitation feature. Checkbox Email Invitations allow you to customize and personalize email messages to potential survey respondents, greatly increasing your survey’s response rate. The Email Invitation Manager has a number of time-saving features, such as email scheduling, recipient status details, email reminders, and the ability to add to existing recipient lists, designed to opt
Checkbox Survey version 5.5.1 introduces the ability to schedule email invitations and reminders! Previously, invitations and reminders could only be sent immediately upon creation, or saved as a draft for later use. This configuration was limiting, because invitation creators had to be logged in at the time of deployment. Now, thanks to helpful customer feedback, Checkbox users are no longer bound to office hours or time zones and have the freedom to deploy surveys via Checkbox
This past February my husband and I stayed at a hotel in San Diego for two nights. As expected, after our stay we received an email thanking us for our business and requesting that we comment on our stay.
As you can see below, the email invitation we received was thoughtfully prepared, clearly presenting:
- who the email was from
- why we received the email
- how to access the survey
For those of you taking advantage of Checkbox’s many email features, such as the Invitations Manager and email alerts/responses, we are very excited to announce a significant improvement on the way we handle email within the application. We have replaced our existing internal mail server with SendGrid, a clo
Whether you deploy your surveys via Checkbox’s Invitations Manager or by personal email, the goal is the get your emails opened and your surveys completed. After putting in the time and effort to create a top-notch survey, the last thing you want is for potential respondents to miss your email invitation due to spam blockers and lousy subject lines. If you think your surveys aren’t getting
by Joshua Pratt
Recently I received a support ticket from one of our clients requesting the ability to send Thank You Emails to their respondents. Their marketing team did not have the resources to be able to create and format thank you notes for each survey, so they needed these emails to be sent automatically following each response without any additional review or work.
Thanks to the Checkbox Email Alert feature I was able to provide them a resolution instantly.