One of the most common questions we receive from customers is “Why is there an Unsubscribe link and mailing address in my survey invitation footer and how do I get rid of it?”
The short answer is that this information is required by CAN-SPAM regulations, so we unfortunately can’t remove it for you. Continue reading on below […]
A recent Experian Data Quality study reveals that 66 percent of companies have experienced email deliverability issues in the past 12 months. According to the report, email de […]
Checkbox Survey offers a number of ways to share surveys, the most powerful of which is our Email Invitation feature. Checkbox Email Invitations allow you to customize and personalize email messages to potential survey respondents, greatly increasing your survey’s response rate. The Email Invitation Manager has a number of time-saving features, such as email scheduling, recipient status details, email reminders, and the ability to add to existing recipient lists, designed to optimize responses a […]
We recently retweeted an article by Alistair Rennie on the many benefits of using social media to build a Social Business. In the article, Rennie explains […]
Checkbox Survey version 5.5.1 introduces the ability to schedule email invitations and reminders! Previously, invitations and reminders could only be sent immediately upon creation, or saved as a draft for later use. This configuration was limiting, because invitation creators had to be logged in at the time of deployment. Now, thanks to helpful customer feedback, Checkbox users are no longer bound to office hours or time zones and have the freedom to deploy surveys via Checkbox email invitation […]
This past February my husband and I stayed at a hotel in San Diego for two nights. As expected, after our stay we received an email thanking us for our business and requesting that we comment on our stay.
As you can see below, the email invitation we received was thoughtfully prepared, clearly presenting:
For those of you taking advantage of Checkbox’s many email features, such as the Invitations Manager and email alerts/responses, we are very excited to announce a significant improvement on the way we handle email within the application. We have replaced our existing internal mail server with SendGrid, a cloud-based mail ser […]
Whether you deploy your surveys via Checkbox’s Invitations Manager or by personal email, the goal is the get your emails opened and your surveys completed. After putting in the time and effort to create a top-notch survey, the last thing you want is for potential respondents to miss your email invitation due to spam blockers and lousy subject lines. If you think your surveys aren’t getting the response rat […]
by Joshua Pratt
Recently I received a support ticket from one of our clients requesting the ability to send Thank You Emails to their respondents. Their marketing team did not have the resources to be able to create and format thank you notes for each survey, so they needed these emails to be sent automatically following each response without any additional review or work.
Thanks to the Checkbox Email Alert feature I was able to provide them a resolution instantly.
In this case, the […]
