The following guide is also located in our Documentation section, but we’ve had a few questions come up lately about editing live surveys, so we figured it was time to post a refresher. If you are thinking about making edits to your survey while collecting responses, please review the guide below and contact us if you have any questions.
Creating your first survey is a daunting task. Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take some time to complete. Checkbox has put together its top 12 online survey tips to help you optimize the quantity and quality of your responses:
1. What is the survey’s purpose?
Respondents will want to know up front why they are being asked […]
Understanding your customers and how they process information is important to consider when building survey questions. It’s not enough to just ask the questions (of course, that’s a great start!). How you frame and format questions can affect the quality of respondents’ answers, as well as overall survey engagement and response rates. Checkbox Survey software offers a number of question formats and intuitive editing tools to help […]
According to The International Telecommunication Union, 96% of the world’s population uses a mobile device. Ninety-six percent! With numbers like that, it’s not surprising that mobile surveys are quickly becoming the preferred method to gain real-time consumer insight into how your business is running.
The ability to collect feedback from customers anytime, anywhere, is one of the many perks of running a business in today’s tech-centric climate. […]
As summer approaches, the pressure is on for recent graduates to enter the world of the working. Not only are they scrambling to compete with peers, in today’s climate they are also going head-to-head with a more experienced workforce climbing out of recent unemployment status.
Hiring businesses and organizations are faced with their own challenges. While sorting through applications employers must find a balance between desired experience and realistic compensation, and with the volume of people seeking employment, this can […]
As we approach mid-November, while many of us are making preparations for the holiday season, students and teachers are gearing up for mid-terms and finals. If you are an academic institution or faculty member getting ready to wrap up the semester, distributing online course evaluations is an excellent way to monitor student satisfaction and prepare for next semester.
Matrix Items can be great form-building tools, especially when utilizing the “Header” row option to create form categories. For example, in the medical form below we used row headers to separate patient information, physician information, and current medications. The headers break up the space, making it easier for respondents to complete the form.
To add row headers, follow the steps below:
1. Add a Matrix Item to […]
Even though I’m in the survey business, I don’t generally participate in phone surveys because, quite frankly, they usually take too long and often interrupt my family’s dinner hour. Last night, though, I received a call from a nationally recognized polling service regarding a recent shopping experience. I almost hung up the phone with the usual polite, but definitive “No thank you”, but I had recently had a poor shopping experience with this particular retailer and I wanted to air […]
It is very important that after you have collected survey responses that you are able to view and analyze the data to then take action on the results.
Checkbox’s reporting functionality allows you to easily generate and customize summary reports so you see the results that are important to you. Here we will show you how to incorporate “Other” responses into your reports summary.
We asked our customers in a satisfaction survey, ‘How did you hear about Checkbox Survey?’ We offered them […]