Homepage / Archive by category "Survey Trends & Best Practices"

Survey Trends & Best Practices

SaaS vs. On Premise Survey Software | Which is Right for You

As you consider survey tools, you’ll need to know which model is right for you. Not all survey platforms offer both SaaS and on-premise (self-hosted) solutions. If you don't know what to choose SaaS or on-premise survey software, this is the right pl

Guide to Customer Satisfaction Surveys

Importance of Customer Feedback Surveys:  Customer experience is especially critical in the digital age. Technology allows customers to share their experiences and opinions with a vast audience through online reviews, social media posts, and other di

The Best Customer Satisfaction and Feedback Survey Software

In today’s hyper-connected online environment, the ancient adage “the customer is always right” has a new and more significant meaning.  More than half of global internet users between 25 and 35 report posting online reviews of a product or company.

How to Process and Analyze Customer Feedback

Customer feedback is a gift. While many people like giving feedback and welcome the opportunity to connect with their favorite brands, they are driven by their own goals and deadlines, so they are not obligated to complete a survey or fill out their

Customer Satisfaction Surveys: Best Practices and Helpful Tips

Measuring customer satisfaction is the best way to understand the buyer experience, allowing businesses to produce repeat buyers and entice new buyers. As a result, many companies prioritize customer feedback like never before, attaching customer sat

The Most Important Customer Satisfaction Survey Questions

Everyone wants happy customers. After all, customer satisfaction is essential for keeping existing customers coming back for more, and it's the best way to attract potential customers to your front door or online store.  Therefore, it shouldn’t be su

How to Collect Customer Feedback

Collecting, analyzing, and responding to customer feedback is the secret to building and maintaining agile, responsible companies. However, collecting customer feedback can be challenging, especially when all businesses – from fast food restaurants t

Prepare for These Survey Trends in 2016

Research and data collection, aided significantly by online survey software, continued to be a growing market in 2015. As we enter 2016, it’s time to take a look at the trends we expect to see affect online surveys in the coming year. 1. Mobile as

January 4, 2016|News, Survey Trends & Best Practices|

Educators are Scoring BIG with Survey Software

From grade school to grad school, today’s savvy educators are using survey software like Checkbox Survey to measure and monitor student performance and school-based trends – and it’s easy to see why. The automated functionality embedded in survey

September 30, 2015|News, Survey Trends & Best Practices|

Sensitive Survey Data? Protect What You Share.

There’s a lot of business intelligence to be gathered through survey data. In fact, surveying your internal and external customers is a smart way to keep your business growing in a profitable and productive direction. Yet not all survey software g