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Homepage / Doc / How to Use Resume + Save and Exit

How to Use Resume + Save and Exit

If your survey is longer than 5 pages and requires some thought by the respondent, you might want to consider allowing your respondents to quit and resume at a later date. By enabling the Resume feature in Checkbox, you give your respondent the option to exit and save his/her response. This often results in a higher response rate, especially for longer surveys.

To enable the Resume feature:

1. Edit your survey. Select the “Configure” button and then select the “Permissions & security” tab.

 

2. Toggle the “Allow Resume Incomplete Responses” to a green check and underneath will appear “Display “Save and Exit” Button.

NOTE: Enabling the “Allow Resume” feature but not the Save and Exit feature will allow your respondents to access a resume link if only they are logged into Checkbox or if they are accessing the survey via a Checkbox invitation. The “Save and Exit” option allows survey takers to send themselves a resume link by email, regardless of how they originally accessed the survey (so it can be used for Public surveys, too).

 

3. These updates will automatically be saved. By testing your survey, you can view it as it would appear to your respondent with the option to ‘Save and Exit’.

 

4. If the respondent clicks Save and Exit, they will receive the following message explaining that they can copy and paste or email themselves the resume link, allowing them to continue their response at a later time.

SE_Reminder_2

This section is currently under construction. Any documents that appear blank will be populated as soon as possible. If you have any questions or need assistance with something that is not currently documented please feel free to submit a support ticket and we will be glad to assist you.
October 12, 2017

Version 6 Help Guides

  • Getting Started
    • Quick Start: Full Guide
    • Quick Start: Create a Simple Survey
    • Quick Start: Apply a Style to your Survey
    • Quick Start: Basic Conditions
    • Quick Start: Distribute Your Survey
    • Quick Start: View Responses & Reports
    • Checkbox Browser and Hardware Requirements
    • Checkbox Online Survey Glossary
    • Checkbox 30-min Demo
  • Survey Creation & Settings
    • Guide to Checkbox Question Types
    • How to Set Response Limits
    • How to Validate Response Text
    • How to Create & Use Question Libraries
    • How to Create & Edit a Slider Question
    • How to Create and Edit a Rank Order Question
    • Using Question and Answer Aliases
  • Survey Style & Branding
    • How to Brand Your Survey with Style Templates
    • How to Create Custom Mobile Templates (Server Only)
  • Logic, Merging, Action Items
    • How to Add Conditions & Branching/Skip Logic
    • How to Merge/Pipe Text into Surveys & Invitations
    • How to Trigger an Automatic Email
  • Security & Permissions
    • How to Set Permissions on Your Surveys & Folders
    • Report Permissions Guide
    • Overview of Checkbox Permissions
    • How to Use Resume + Save and Exit
  • Advanced Survey Features
    • How to Create Hidden Items (Query String Variables)
    • How to Embed a Video in Your Survey
    • How to Create a Scored Survey
    • How to Create Multi-language Surveys
  • Creating & Managing Users
    • Managing User Roles
    • User Roles Cheat Sheet
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    • How to Import Users into Checkbox
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  • Survey Sending & Sharing
    • How to Share your Survey via Email
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    • Your Email Footer and CAN-SPAM
    • How to Embed a Survey in your Website
  • Responses, Reporting & Exporting
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    • Help with Special or Multi-Language Characters in Excel
  • FAQs and Other Guides
    • Checkbox Survey & GDPR Compliance
    • Checkbox Survey Security
    • Survey Accessibility & 508 Compliance
    • Guide to Editing Live Online Surveys
    • 12 Tips for Creating your First Online Survey
    • 8 Tips for Maximizing Online Survey Responses
    • Sending Automatic Thank You Emails

 

Checkbox develops affordable, feature-rich survey software for organizations, teams, and individuals. Available as a cloud-hosted subscription or installable software. API, source code and integration options available.

Checkbox Survey Inc.
44 Pleasant Street, Suite 110
Watertown, MA  02472  USA
(617) 231-8890
info@checkbox.com

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