New to Checkbox or need help with some of our more advanced features? Our online documentation will walk you through every step, from creating your survey, to sending your invitations, to analyzing your results. Our Developer Center and Technical Requirements areas include technical documentation and samples.

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Contact Customer Support

If you can’t find the answers you need using the resources above, we’d be happy to help you.

  • Hosted customers: please access support by logging into your Checkbox account and clicking the Support button in the footer.
  • On-premises customers: please use your support credentials to log in below.

If you don’t know what type of account you have or need additional help, please email info@checkbox.com or call 1-617-231-8890.