Understanding your customers and how they process information is important to consider when building survey questions. It’s not enough to just ask the questions (of course, that’s a great start!). How you frame and format questions can affect the quality of respondents’ answers, as well as overall survey engagement and response rates. Checkbox Survey software offers a number of question formats and intuitive editing tools to […]
I recently received an survey from an organization interested in learning about my charitable donation habits. Being in the survey biz I rarely turn down the opportunity to take a survey, but to my disappointment this turned out to be a survey I would not complete. Why? A few reasons. Lets start with the most obvious issue: too much scrolling!
Issue #1: Stop the Scrolling
Below is […]