Checkbox Survey is one of the most flexible and affordable online survey tools on the market, making it an ideal solution for a range of survey and data collection uses such as customer satisfaction/voice of the customer, employee engagement (employee satisfaction, reviews, assessments, and 365 feedback), online data collection (lead forms, contact management forms), and much more.

Read on to find out how Checkbox Survey can help you streamline your business processes or contact us if you’d like to request a demo, sign up for a free trial, or just learn more about our features and plans.

Customer Satisfaction Surveys

Customer satisfaction surveys are an excellent way to gauge happiness and engagement, and also a powerful tool for customer follow-up and problem resolution.

As part of your overall customer engagement strategy, it’s important to survey your customers regularly to gather feedback on their recent experiences and general satisfaction level. It’s also a good idea to leverage technology like automated workflows to respond to customer questions and concerns in a timely manner.

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Employee Engagement Surveys

Every employee in your organization is a salesperson. From your web designer to your customer service reps to your product developers – everyone has an impact on how customers perceive and respond to your organization.

Employee surveys powered by Checkbox allow you to stay on top of employee satisfaction and all the issues that employees face, which allows you to make more informed and intelligent decisions.

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Online Forms and Data Collection

Online forms can be used for a multitude of functions including generating leads, collecting and updating customer contact information, patient intake, employee time sheets, job routing forms, and much more.

Rather than overspending on customized solutions for each of your data collection needs, consider utilizing online surveys, with powerful logic and workflow features, to streamline and simplify your organization’s online form and data collection processes.

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