A hospital performance evaluation survey is a cost-effective and time-saving tool used by healthcare institutions seeking to uncover valuable data related to the quality of patient care and the performance of healthcare professionals. With this feedback, your hospital or healthcare setting can implement positive, patient-centered changes that enhance the performance of staff, improve facilities and services, and boost the patient experience.
A hospital performance evaluation survey is a methodology used to track, measure, compare, and assess the performance of healthcare professionals as well as to review overall quality of care within a hospital setting. Participants of a hospital performance evaluation survey can vary depending on the goals of the survey. They can include patients and their families as well as healthcare professionals themselves. Typically, a hospital performance evaluation seeks to measure patient satisfaction, assess the quality of clinical care, benchmark and compare facilities and services, and ensure regulatory compliance. The feedback and insights gathered from a hospital performance evaluation survey can be used by healthcare professionals to inform data-driven decisions that improve the services offered and generally enhance the in-hospital patient experience.
A hospital performance evaluation survey provides numerous benefits for healthcare professionals, hospitals, and patients. This valuable assessment tool gives patients and their families an important opportunity to voice their opinions and concerns as well as provide feedback on specific elements of the patient experience. This not only helps institutions gather the data they need, it also fosters a patient-centric approach that helps individuals feel valued. A hospital performance evaluation survey also assists with general fact-finding and learning. The data gathered from the survey helps healthcare teams identify the areas in which they excel and the areas where they’re falling short. This assists teams in implementing targeted improvement initiatives which both enhance the patient experience and help to determine how resources are allocated. By regularly assessing patient experiences, a hospital is able to create a culture of continuous learning that is patient-centered and drives continuous quality improvements. It also enables a hospital to meet important regulatory requirements, hold professionals to account, and enable benchmarking against similar, peer institutions.
1) How satisfied were you with the quality of care provided during your hospital stay? a) Extremely satisfied, b) Somewhat satisfied, c) Neutral, d) Somewhat unsatisfied e) Extremely unsatisfied 2. Did you feel that you received clear and understandable information about your health condition and treatment options while at the hospital? a) Yes, completely b) Yes, somewhat c) No, not at all 3) Is there anything that you would suggest to improve the quality of care or services provided by the hospital?
cThe easiest way to craft a hospital performance evaluation survey is to use the template provided by Checkbox. To get started, simply sign up for your free trial on Checkbox.com now–no credit card required.
Get started in minutes with Checkbox!
Create the right surveys, for the right users, at the right time!
Manage surveys and send them to users via email, text, website links and more!
Advanced Role-Based Access Control settings to ensure the right access for any needs!
Understand the feedback and share the insights across your organization.
Create customer experiences that are in-line with your brand's look & feel.