Flexibility of Deployment for Online Survey Software


SaaS, On-premises, or Private Cloud for online survey software? Which one is the best for you?

Digital survey software has become indispensable for high-performing companies looking to understand their customers, employees, and stakeholders. Over the last 20 years, we’ve been observing not only the growing importance of reliable survey software in everyday business operations but also an increasing concern over data privacy and security. This concern has become paramount as the volume and value of data has grown exponentially and bad actors seek to capitalize on it.

At the same time, end-users have become more demanding, expecting better customer experiences while having increasingly less time to devote to businesses. Capturing the best insights from them in an engaging, reliable, and secure manner is a challenge every business faces. Although choosing the most effective method for collecting and storing data is crucial and ultimately a strategic business decision made based on your organizational needs This decision will also change and evolve due to the dynamic nature of business environments.

To that end, selecting the right deployment option that aligns with your IT infrastructure, customization needs, and scalability demands requires careful consideration. Checkbox provides you with the tools to easily listen to your customers while ensuring full security and compliance today, while keeping your options open for the future.

We stand out by offering comprehensive hosting solutions tailored to your specific needs. Whether you're at the beginning of your data collection journey or looking to evolve your current processes, Checkbox's versatile deployment options ensure that your business is well-supported at every step.

SaaS: for businesses in need of a quick start without the resources for in-depth software installation, our Software as a Service (SaaS) deployment option is the ideal solution. It requires no internal IT team involvement, offering a fast, efficient, and hassle-free way to get your surveys up and running.

On-premises: On the other hand, if your business operates under stringent regulatory requirements or you simply need full control over your data, our on-premises services will meet your needs, giving you complete oversight of your data management and security.

Private Cloud: For those seeking a balanced approach combining the convenience of SaaS with the control of on-premises deployment, our Private Cloud option presents the perfect compromise, offering the best of both worlds.

Checkbox is committed to offering sustained flexibility through our trio of hosting models. Our steadfast approach means we're fully prepared to support any transitions your company may require, adapting to your evolving needs by recommending and implementing the best hosting solution for you.

Now, let's take a closer look at each solution offered by Checkbox, fuelling your decision with more detail to find the perfect fit for your organization's needs.

SaaS—Software as a Service

What is SaaS survey software?

Our SaaS option liberates you from the technicalities of software management. With this model, you get immediate access to Checkbox, without the need for installation, maintenance, or direct IT team involvement. It's an optimum choice for businesses looking for quick deployment and ease of use, with all data securely hosted on our servers.

We understand the importance of security and reliability in your survey solutions. That's why we offer a secure SaaS-offering hosted on Amazon Web Services (AWS), meticulously following best practices and services to ensure a minimal attack surface. Our commitment to security doesn't stop there; we also partner with industry-standard third parties for the auditing of our infrastructure and processes. This dual approach ensures that your data is not only secure but also managed in a way that consistently meets and exceeds industry standards. With Checkbox, you can be confident that your survey solutions are supported by a platform that prioritizes your security and operational excellence.

How does SaaS benefit you?

  • Immediate Start: Launch surveys straight away without hardware setups.
  • Reduced Costs: No need for on-site maintenance or installations.
  • Flexible Subscriptions: Scale services to match your business needs.
  • Data Security: Cloud-stored data is backed up and protected automatically.

Common Use Cases

These are the common scenarios where a SaaS application is recommended:

  • Rapid Deployment Needs: Organizations looking to deploy survey solutions quickly, bypassing the complex setup of hardware and software.
  • Limited IT Resources: Businesses with limited IT infrastructure and staff, benefiting from the outsourced maintenance and upgrades.
  • Scalability for Growing Businesses: Start-ups and growing companies that require scalable solutions to accommodate increasing data volumes and user numbers without significant upfront costs.
  • Remote and Hybrid Work Environments: For organizations with employees working remotely or in a hybrid model, ensuring they have seamless access to survey tools and data from any location.

On-premises Solutions

What is on-premises survey software?

For organizations prioritizing data control and compliance, our on-premises deployment stands out. This solution allows you to host Checkbox on your own servers, giving you full authority over data management, security, and compliance. It's particularly suited to businesses in highly regulated industries, providing peace of mind through complete data oversight.

How does it benefit you?

  • Customization: Tailor the software to meet exact survey requirements.
  • Control: Full command over the data and its security.
  • Compliance: Ideal for industries bound by stringent data regulations.
  • Integration: Seamless integration with other systems utilized by the company.

Common Use Cases

These are the common scenarios where on-premises applications are recommended:

  • Highly Regulated Industries: Organizations operating within sectors such as banking, healthcare, and government, which are subject to strict data protection laws and regulations, often opt for on-premises solutions to maintain full control over their data handling and compliance processes.
  • Custom Integration Needs: Companies that require deep integration with internal systems, such as ERP, CRM, or custom-built databases, find that on-premises applications allow for a higher degree of customization and integration flexibility.
  • Data Sensitivity: For businesses dealing with highly sensitive data, such as proprietary research, personal health information, or financial records, on-premises solutions provide the security and privacy needed by keeping all data within the company's controlled environment.
  • Complete Control Over Updates: Organizations preferring to schedule and control software updates and maintenance cycles to minimize disruption opt for on-premises solutions, giving IT teams the ability to test updates extensively before deployment.

Private Cloud Software

What is private cloud survey software?

Balancing the simplicity of SaaS with the control of on-premises solutions, our Private Cloud option offers a tailored cloud infrastructure exclusively for your use. This model, also known as “Bring your Own Cloud” (BYOC), combines the convenience of cloud-based services with the customization and security benefits of on-premises hosting, catering to businesses seeking the best of both worlds.

How does it benefit you?

  • Exclusivity: Resources are devoted to a single tenant for optimal privacy.
  • Flexibility: Seamlessly move data or operate in hybrid cloud environments.
  • Custom Management: Choose between self-management or provider-assisted services.

Common Use Cases

These are the common scenarios where private cloud hosting is recommended:

  • Sensitive Data Handling: Ideal for organizations that handle sensitive information such as financial records, medical data, or personal identification details, ensuring data protection and compliance with regulatory standards, but might not have the ideal internal support to run an on-premises software.
  • Custom Application Development: For businesses developing bespoke applications requiring specific environments or configurations not available in SaaS. 
  • Large Scale Enterprise Operations: Suited for large enterprises needing to scale their resources rapidly while maintaining control over their infrastructure, and relying on an external team for support.

Why Checkbox is Your Go-To Survey Partner

Checkbox is the only provider to offer all three deployment models—SaaS, on-premises, and private cloud—because we recognize the distinctive value each brings to the table. Our engineering team works closely with customers' IT teams to identify and implement the most viable solution for every unique scenario. The flexibility of Checkbox's offering means that no matter where you are in your data collection endeavor, or how your requirements might morph over time, we are fully equipped to support your progression. By understanding the essentials and advantages of each deployment option, you can make an informed decision that aligns perfectly with your business requirements and objectives.

Our online survey software is engineered from the ground up with developers at its core, offering the industry's most flexible solution for deep integrations. Our platform stands out for several reasons. We've designed our REST API to support any action within our platform via code, ensuring robust interactions that meet complex requirements. With comprehensive developer documentation, Checkbox demystifies integration complexity, ensuring you have the information you need to get started quickly and efficiently.

Thanks to our REST API, Webhooks, and flexible hosting options, Checkbox integrates seamlessly into any tech stack, making it the ultimate plug-and-play solution for developers. These features collectively make Checkbox not just a tool, but a comprehensive solution tailored for developers seeking deep integration capabilities without compromising on power, flexibility, or ease of use.

Comparative Analysis

When it comes to deployment options, Checkbox's breadth of offerings is unmatched. Many competitors focus solely on SaaS, and only a few venture into on-premises solutions. What truly sets Checkbox apart is our advocacy for private cloud deployment as a third option, bolstering our position as a leading-edge survey software provider. 

Choosing Your Deployment Path

If you're assessing the flexibility of online survey software deployment and pondering the most suitable model for your business, trust that Checkbox has the insights and expertise to guide you. We're always just a Zoom call away for consultation.

For further support on Checkbox's deployment options and to determine the best path for your organization, contact us today for a personalized discussion.

March 26, 2024
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