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Whichever deployment solution you choose, Checkbox's lack of survey or respondent limits means you can gather comprehensive insights on consumer behavior, customer sentiment, purchase behavior, brand perceptions, and more.
A customer experience feedback survey is a structured way to collect input from customers at key moments — after a purchase, a support interaction, onboarding, or renewal. Common formats include NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). With Checkbox, you can run all of these from one platform with no limit on surveys or responses.
Checkbox lets you trigger surveys automatically based on customer actions using webhooks, REST API, or direct integrations with your CRM and helpdesk. For example, you can send a CSAT survey the moment a support ticket is closed, or an NPS survey 30 days after onboarding. Responses flow back into your existing systems so your team can act in real time.
The best CX survey tool depends on your data requirements, team size, and budget. Enterprise teams in regulated industries like healthcare, financial services, and government often need flexible hosting (cloud, on-premises, or regional), unlimited responses without per-response fees, and strong data security. Checkbox offers all three, which is why organizations like CX Group trust it as their long-term CX survey platform.
Response rates improve when you reach customers on the channels they already use. Checkbox supports omnichannel distribution — email, SMS, WhatsApp, QR codes, and embedded links — so you can meet customers where they are. Branded, mobile-friendly surveys and smart survey logic that keeps questionnaires short also help reduce drop-off.
Closing the loop means acting on negative feedback before the customer churns. With Checkbox, you can set up automated alerts that route low scores to your success team via email, Slack, or your CRM. This turns a customer experience feedback survey from a passive data collection exercise into an active retention tool.
Yes. Checkbox includes templates for NPS, CSAT, CES, and other customer experience survey types. You can run multiple survey programs simultaneously, segment results by journey stage or customer segment, and compare scores over time — all without paying extra per survey or per response.
Fill out this form and our team will respond to connect.
If you are a current Checkbox customer in need of support, please email us at support@checkbox.com for assistance.
Fill out this form and our team will respond to connect.
If you are a current Checkbox customer in need of support, please email us at support@checkbox.com for assistance.
The best enterprise feedback management solution serves the needs of its users. We provide customers with Checkbox hosting options to suit their use case, industry, and market size.

Whichever deployment solution you choose, Checkbox's lack of survey or respondent limits means you can gather comprehensive insights on consumer behavior, customer sentiment, purchase behavior, brand perceptions, and more.
A customer experience feedback survey is a structured way to collect input from customers at key moments — after a purchase, a support interaction, onboarding, or renewal. Common formats include NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). With Checkbox, you can run all of these from one platform with no limit on surveys or responses.
Checkbox lets you trigger surveys automatically based on customer actions using webhooks, REST API, or direct integrations with your CRM and helpdesk. For example, you can send a CSAT survey the moment a support ticket is closed, or an NPS survey 30 days after onboarding. Responses flow back into your existing systems so your team can act in real time.
The best CX survey tool depends on your data requirements, team size, and budget. Enterprise teams in regulated industries like healthcare, financial services, and government often need flexible hosting (cloud, on-premises, or regional), unlimited responses without per-response fees, and strong data security. Checkbox offers all three, which is why organizations like CX Group trust it as their long-term CX survey platform.
Response rates improve when you reach customers on the channels they already use. Checkbox supports omnichannel distribution — email, SMS, WhatsApp, QR codes, and embedded links — so you can meet customers where they are. Branded, mobile-friendly surveys and smart survey logic that keeps questionnaires short also help reduce drop-off.
Closing the loop means acting on negative feedback before the customer churns. With Checkbox, you can set up automated alerts that route low scores to your success team via email, Slack, or your CRM. This turns a customer experience feedback survey from a passive data collection exercise into an active retention tool.
Yes. Checkbox includes templates for NPS, CSAT, CES, and other customer experience survey types. You can run multiple survey programs simultaneously, segment results by journey stage or customer segment, and compare scores over time — all without paying extra per survey or per response.
Fill out this form and our team will respond to connect.
If you are a current Checkbox customer in need of support, please email us at support@checkbox.com for assistance.
The best enterprise feedback management solution serves the needs of its users. We provide customers with Checkbox hosting options to suit their use case, industry, and market size.

Whichever deployment solution you choose, Checkbox's lack of survey or respondent limits means you can gather comprehensive insights on consumer behavior, customer sentiment, purchase behavior, brand perceptions, and more.
A customer experience feedback survey is a structured way to collect input from customers at key moments — after a purchase, a support interaction, onboarding, or renewal. Common formats include NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). With Checkbox, you can run all of these from one platform with no limit on surveys or responses.
Checkbox lets you trigger surveys automatically based on customer actions using webhooks, REST API, or direct integrations with your CRM and helpdesk. For example, you can send a CSAT survey the moment a support ticket is closed, or an NPS survey 30 days after onboarding. Responses flow back into your existing systems so your team can act in real time.
The best CX survey tool depends on your data requirements, team size, and budget. Enterprise teams in regulated industries like healthcare, financial services, and government often need flexible hosting (cloud, on-premises, or regional), unlimited responses without per-response fees, and strong data security. Checkbox offers all three, which is why organizations like CX Group trust it as their long-term CX survey platform.
Response rates improve when you reach customers on the channels they already use. Checkbox supports omnichannel distribution — email, SMS, WhatsApp, QR codes, and embedded links — so you can meet customers where they are. Branded, mobile-friendly surveys and smart survey logic that keeps questionnaires short also help reduce drop-off.
Closing the loop means acting on negative feedback before the customer churns. With Checkbox, you can set up automated alerts that route low scores to your success team via email, Slack, or your CRM. This turns a customer experience feedback survey from a passive data collection exercise into an active retention tool.
Yes. Checkbox includes templates for NPS, CSAT, CES, and other customer experience survey types. You can run multiple survey programs simultaneously, segment results by journey stage or customer segment, and compare scores over time — all without paying extra per survey or per response.
Fill out this form and our team will respond to connect.
If you are a current Checkbox customer in need of support, please email us at support@checkbox.com for assistance.
The best enterprise feedback management solution serves the needs of its users. We provide customers with Checkbox hosting options to suit their use case, industry, and market size.

Unlike many other enterprise survey platforms, Checkbox charges users a one-off annual fee – there are no credits or hidden costs.
Create as many questionnaires as you need and survey as many people as you want with our scalable survey software for enterprise teams.
Handle thousands or even millions of responses without performance issues thanks to our self-hosted solution.
A customer experience feedback survey is a structured way to collect input from customers at key moments — after a purchase, a support interaction, onboarding, or renewal. Common formats include NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). With Checkbox, you can run all of these from one platform with no limit on surveys or responses.
Checkbox lets you trigger surveys automatically based on customer actions using webhooks, REST API, or direct integrations with your CRM and helpdesk. For example, you can send a CSAT survey the moment a support ticket is closed, or an NPS survey 30 days after onboarding. Responses flow back into your existing systems so your team can act in real time.
The best CX survey tool depends on your data requirements, team size, and budget. Enterprise teams in regulated industries like healthcare, financial services, and government often need flexible hosting (cloud, on-premises, or regional), unlimited responses without per-response fees, and strong data security. Checkbox offers all three, which is why organizations like CX Group trust it as their long-term CX survey platform.
Response rates improve when you reach customers on the channels they already use. Checkbox supports omnichannel distribution — email, SMS, WhatsApp, QR codes, and embedded links — so you can meet customers where they are. Branded, mobile-friendly surveys and smart survey logic that keeps questionnaires short also help reduce drop-off.
Closing the loop means acting on negative feedback before the customer churns. With Checkbox, you can set up automated alerts that route low scores to your success team via email, Slack, or your CRM. This turns a customer experience feedback survey from a passive data collection exercise into an active retention tool.
Yes. Checkbox includes templates for NPS, CSAT, CES, and other customer experience survey types. You can run multiple survey programs simultaneously, segment results by journey stage or customer segment, and compare scores over time — all without paying extra per survey or per response.