Gaps in Care Surveys
Gaps in care surveys can help prevent adverse outcomes, set up healthcare plans, and support patients’ medical needs.

Gaps in care surveys can help prevent adverse outcomes, set up healthcare plans, and support patients’ medical needs.
Gaps in care surveys help you identify which services patients have not received. The information you gather from the surveys can provide huge insight into health risks, how to prevent adverse outcomes, and how to set up health plans that support your patients’ medical needs.
What’s more, the surveys—and corresponding communication—help engage patients when they may otherwise not be taking actions to maintain their health. This lets you invite them to schedule appointments for preventive screenings and tests.
All of this lets you engage clients and keep their personal healthcare needs front and center.
Participants’ reports of gaps in care coordination have been associated with increased chances of preventable adverse outcomes. Healthcare providers can use patients’ observations and survey responses to detect and proactively resolve gaps in care.
This is especially important right now, since many patients recently experienced disruptions in care due to the pandemic—and have mounting concerns about their health as a result.
A recent study found that 43.5 percent of patients who receive regular care experienced disruptions during the pandemic. And nearly half of patients are worried about unchecked health issues.
Sending out surveys can be a great way to re-engage these patients, educate them, and identify risks.
Digitizing the process can make it significantly easier, since digital surveys are quick and easy to complete, which increases the chances of patients engaging booking an appointment. Consider using a digital survey software (like Checkbox) to send surveys alongside a check-in email, automatically update patient records, and follow up with patients.
Here are a few things to consider when setting up your gaps in care survey:
At Checkbox, we make gaps in care surveys and healthcare surveys simple for patients and healthcare providers alike.
Ease of Use
Surveys are simple for healthcare providers to set up, and simple for patients to complete. Automatically send surveys, update patient records, and respond in just a few clicks.
Security and Compliance
Checkbox offers HIPAA compliant survey software that is PIPEDA Ready. Run our survey software via SaaS or collect on-premises surveys/self-host. These different hosting options give you peace of mind, knowing that your patient data is secure and protected.
Gaps in care surveys help you identify health risks and create proactive plans for patients’ medical needs. They also give patients an opportunity to report their feelings (and concerns) about their health, and to ask for what they need.
In turn, this helps you re-engage them in a patient-centered, personalized way.
Right now, this is crucial. Patients expect a higher level of personalized care, and gaps in care communication can be a great step in that direction.
To see Checkbox in action for gaps in care surveys, sign up for a free trial.
Checkbox develops affordable, feature-rich survey software for organizations, teams, and individuals