The Dropdown question typeis perfect for allowing respondents to select a single option from a list, especially when there are many choices to display. This question type keeps the survey clean and easy to navigate, as it hides options until the respondent clicks to reveal the dropdown. It’s fully customizable, letting users adjust styles and fonts, and set placeholders to guide respondents in making a selection.

This question type is best utilized in the following scenarios: closed-ended questions when respondents have to select options, when there is a large list of possible answers that would overwhelm the respondent if they had to read ten lines of text when there is one default answer that needs to be selected and finally when the answers possible are short enough.

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Example Use Case

You're sending out a research survey and you need to check/ collect demographic information. This can prove lengthy and heavy for the respondent. In this case, it would be ideal to extract demographic information from your respondents by creating those questions in the drop-down question type.

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Something useful to decide beforehand is whether you want to go for a single-select drop-down question or a multiple-select drop-down question. Single select drop-down question is useful when collecting data on a single variable or attribute.

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Answer Choices

This section of the question allows you to enter your choices for the given question. Click on “+ADD CHOICE” to add further options.

HTML

‍similar to the questions, you can completely change the formatting of the options by clicking on the HTML button against every option. The HTML editor allows you to change the font type and colour, and even add images to your answer choices.

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Default

‍To mark any option as default you can simply click on the radio button available against your provided option. 

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Alias

‍Aliases are the alternate texts or codes that you can display on your reports/exports. These values are not visible to the respondent and are helpful when you want to associate a particular value with your provided option.

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Points

‍You can simply assign points to every option of the question and Checkbox will automatically calculate the scores of each question (based on the answer picked by the respondent) and ultimately of your complete survey. See more on How to Create a Scored Survey.

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Quick Enter

‍This option is helpful when you want to manually write each option in a text box. Simply press Enter to separate the options from one another. To make an option a default, it is required to add “yes: against the option, separated by a comma. 

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Behavior

This section allows you to set different validations for your questions in addition to setting up an alias for your question and deciding whether or not you want to allow the respondent to add an option against the question on their own.

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Make Question Required

‍Checkmark this box if you want the question to be answered as compulsory. The user can not go forward from the current page unless the question is answered. 

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Make Question Soft Required

‍Encourages the respondent to respond to the question. The user encounters the message “An answer is recommended, but not required.” if the question is left unanswered in one attempt. Respondents can ignore the message and click “Next” again to go to the next page of the survey.

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Question Alias

‍Aliases are the alternate texts or codes that you can display on your reports/exports. These values are not visible to the respondent and are helpful when you want to associate a particular value with your provided question.

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Randomize Choices

‍Check this box if you want your provided options to be randomly ordered every time a survey is attempted.

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Allow Other

‍Checkmark this box if you want your respondent to add an option on their own. You can change the text prompt and the formatting of this option as well. 

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Appearance

This section of your question allows you to administer how your questions and your options would appear on your survey page.

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Question Text Position

‍Lets you decide the position of your question with respect to the options. By default, it is set to “Top”. This means that the question will be placed above the answer options

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Question Position

‍Lets you decide the alignment of the question (left, middle, right) with respect to the survey page. By default, it is set to “Left. This means that your question will be left indented.

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Auto- Number Answer Choices

‍Checkmark this box if you want your provided options to appear in a numbered list (horizontal or vertical).

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Conditions:

This section of the question allows you to manage the conditional appearance of the question based on either a previous response, a contact attribute or a response property. You can combine 2 or more conditions using “OR/ AND” conditions by clicking on them. Please refer to our “Quick Start: Add a Condition to a Question”.

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